WHI-Inkasso

About WHI-Inkasso

personal - because we are always available for you and your customers.

individual - because we find the right solution for every challenge.

experienced - because we have lived and loved our business for over 25 years.

Outstanding payments are an everyday problem for fitness and sports businesses: they tie up valuable time, cost nerves and jeopardize liquidity. This is exactly where WHI-Inkasso comes in.

WHI stands for professional, reputable and industry-oriented receivables management, specially tailored to the requirements of the fitness and sports industry.

WHI works with legal certainty, transparency and a clear focus on the customer relationship. Especially in the fitness industry, it is crucial not to lose members. That is why WHI relies on respectful, clearly structured communication that combines consistent payment enforcement with fair dealings.

WHI debt collection - so that you can concentrate on your core business while we take care of your outstanding receivables.

Benefits for you

  • Fully digitized processing: Seamless integration into Magicline with automated processes.

  • Centralized and transparent processes: From the first reminder to pre-litigation debt collection and legal action - everything secure, traceable and from a single source.

  • Individual solutions through personal support: Automated workflows tailored to your company instead of standard processes.

  • Significantly less administrative work: WHI takes care of reminders, communication and the entire receivables management.

  • Improved liquidity management: Regular incoming payments - also thanks to structured long-term monitoring.

  • Member-friendly approach: Professional and respectful handling of debtors - ideal for fitness studios and sports businesses.

  • Maximum legal certainty: Regulated debt collection service in accordance with current case law.

Most relevant functionalities

  • Automatic transfer of receivables from Magicline
    • Transfer of open contributions and invoices directly via interface

    • Choice of automatic or manual control

    • Secure, structured and traceable data transfer

  • Dunning and collection processes
    • Multi-stage, professional dunning process

    • Pre-judicial debt collection with member-friendly communication

    • Judicial dunning procedure by individual agreement

    • Written and telephone contact

  • Customizable strategies
    • Industry-optimized processes specifically for your fitness and sports studio

    • Customer-specific escalation levels depending on the type of claim

    • Possibility to intervene in ongoing cases at any time

Set up interface

Unfortunately, the integration of WHI-Inkasso isn't available for gyms located in your country () and therefore cannot be activated in the Magicline.

Please make sure that your Magicline package supports the setup of one or multiple partner integrations in order to activate this interface.

You're not yet using Magicline? Simply start the free demo or let yourself be convinced of the benefits of Magicline in a personal conversation.

  1. Open the "Marketplace" in the Magicline studio administration

  2. Search for and activate the "WHI debt collection receivables management" integration

  3. WHI employees will contact you

  4. Set WHI as your debt collection partner ("Settings" -> "Finance" -> "Debt collection")

  5. You can call up the activation status directly in Magicline

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