About ClubPlanner
With ClubPlanner, you control your fitness club, manage your leads, and ensure member loyalty. Smart software for the fitness & health industry with proven results. ClubPlanner is a unique web-based solution to increase customer inflow, reduce outflow, and increase average revenue per customer, thus improving your bottom line. You and your colleagues can be more effective and proactive with detailed reports and a real-time dashboard. Check the health status of your club in one glance.
Benefits for you
Seamless Integration for Efficiency: No need for duplicate work—leads, check-ins, and client info flow directly to ClubPlanner, giving you more time to focus on clients.
Powerful Retention Tools: Easily implement targeted retention strategies, including automated messages for at-risk members and follow-up prompts for cancelled memberships.
Real-Time Insights for Improved Decisions: Access a clear, customisable dashboard that provides real-time KPIs and reports to help you stay on track with business goals.
Automated Feedback Loops: Automatically gather member feedback and turn it into actionable tasks for employees, ensuring timely follow-up on NPS scores to improve customer satisfaction.
Data-Driven Member Acquisition & Retention: Use data insights and task automation to sign up more customers and keep current members engaged, ultimately boosting retention and growth.
Most relevant functionalities
Comprehensive Sales Pipeline Overview: Easily access the full sales pipeline, broken down into individual stages, for streamlined lead management.
Onboarding Report: Track each member’s activity and engagement through onboarding reports that monitor behaviour, fitness routines, and overall status.
Scheduling & Agenda Management: Plan and organize member appointments, employee schedules, classes, and additional activities in one unified calendar, making daily operations smoother.
Automated Messages & Targeted Campaigns: Schedule emails for pre-selected groups, including welcome, activation, and cancellation messages, keeping members engaged with minimal manual effort.
Recycle Journeys for Ex-Members: Design personalized recycling journeys for former members, setting specific contact points to increase the chances of reactivation.
Customisable KPI Tracking: Set up user-defined KPIs and track real-time data relevant to your goals in a flexible, easy-to-use dashboard.
Organisation Dashboard: A newly introduced dashboard that provides an overview when you have several locations of the most important club data, all in one place for easy access.
Set up interface
Unfortunately, the integration of ClubPlanner isn't available for gyms located in your country () and therefore cannot be activated in the Magicline.
Please make sure that your Magicline package supports the setup of one or multiple partner integrations in order to activate this interface.
You're not yet using Magicline? Simply start the free demo or let yourself be convinced of the benefits of Magicline in a personal conversation.
In your Magicline, visit the Marketplace and find 'Activate ClubPlanner'.
The implementation is followed individually with technical support from ClubPlanner.
