ClubPlanner structures your sales process, member journey, and contact with members.

About ClubPlanner

With ClubPlanner, you control your fitness club, manage your leads, and ensure member loyalty. Smart software for the fitness & health industry with proven results.ClubPlanner is a unique web-based solution to increase customer inflow, reduce outflow, and increase average revenue per customer, thus improving your bottom line. You and your colleagues can be more effective and proactive with detailed reports and a real-time dashboard. Check the health status of your club in one glance.

Benefits for you

  • Studios no longer need to duplicate work. This leaves more time to focus on customers. Leads are processed in ClubPlanner.
  • Check-ins and client information are being transferred to ClubPlanner.
  • With this information, we can apply targeted retention strategies.
  • These include: highly targeted automated messages, launching specific tasks for employees targeting customers at risk of dropping out and come-back strategies for customers who have canceled.
  • With the goal of signing up more customers and losing fewer.

Most relevant functionalities

  • Clear dashboard with user-defined KPI’s
  • Automated messages to pre-selected target groups, like welcome emails, compliments emails, activation emails, cancellations emails, be-back e-mails, etc.
  • Automatic tasks aimed at customers with a high-risk profile for drop-outs
  • Automatic cancellation calls and newly started sales calls with ex-members

Set up interface

Please make sure that your Magicline package supports the setup of one or multiple partner integrations in order to activate this interface.

  1. In Magicline, go into the App Store, and find 'Activate ClubPlanner'.

  2. The implementation is followed individually with technical support from ClubPlanner.