About athleo
Fitness chains face a scaling trap: 200 locations × 15 drop-offs in the online funnel = 3,000 lost members every month. At the same time, thousands of inquiries come in daily via chat, email and phone – more than any team can handle. athleo is the AI agent platform that closes exactly this gap. Directly connected to Magicline, athleo detects drop-offs, inactive members and service patterns across your entire network – and acts automatically: contacts, qualifies, books and escalates only when a human is truly needed. Every campaign is approved before it goes live. The result: more conversions, less service load and a scalable member experience – across all locations, in real time.
Benefits for you
Drop-offs in the online funnel are automatically recovered – via WhatsApp, email or phone, location-specific and at the right moment
Up to 85% of daily member inquiries are resolved automatically – no waiting time, 24/7
Inactive members and cancellations are reactivated across the chain before they churn for good
A/B tests at location level – what works is automatically rolled out to the entire network
Daily AI briefings and network benchmarks give management teams clear recommendations for action
Central control, local personalisation – consistent brand voice across all locations
Human-in-the-loop: your team approves every campaign before it reaches members
Most relevant functionalities
- Drop-off Recovery
Every drop-off in the online funnel is automatically detected and contacted – via WhatsApp, email or phone. Personalised, location-specific, across the entire network.
- AI Service Centre
Member inquiries across all channels – chat, email, phone – are answered automatically. Escalation to your team only when necessary. 24/7, in the language of your members.
- Intelligent Testing & Rollout
A/B tests at location level with different messages, channels and timings. Winning campaigns scaled to all locations with one click.
- AI Phone Assistant (Voice AI)
Answers calls 24/7, responds to questions about memberships, classes and opening hours, qualifies prospects and books appointments directly into Magicline.
- Network Intelligence & AI Briefings
Daily reports, network benchmarks and action recommendations for management – automatically generated from the data of all locations.
- Magicline Integration (Real-time)
Direct real-time sync with Magicline for member data, contract status and studio information – across all locations simultaneously.
- Open API & CRM Integration
Integration with HubSpot, Salesforce and other systems via RESTful API with webhook support – compatible with existing enterprise stacks.
Set up interface
Please make sure that your Magicline package supports the setup of one or multiple partner integrations in order to activate this interface.
You're not yet using Magicline? Simply start the free demo or let yourself be convinced of the benefits of Magicline in a personal conversation.
The integration is typically live across the entire chain within a few days.
Set up Magicline access and network configuration
Activate integration and assign locations
Set up channels: WhatsApp, phone, email (athleo provides support)
Configure brand voice and studio information centrally
Align campaigns, approve and launch
Everything then runs automatically – with full visibility in the central dashboard.
